Terms and Conditions — Wanted Win Casino
By registering for and using Wanted Win Casino, you enter a binding agreement with the operator, Novatrix SRL, licensed by the Tobique Gaming Commission under licence 0000002. The clauses below govern the relationship between you and the platform.
Account creation and eligibility
Registration is restricted to individuals aged eighteen years or older who reside in a jurisdiction where participation in online casino activity is lawful. It is the player's duty to verify local legislation prior to depositing.
Only one account per individual, household, IP address, or shared device is permitted. Duplicate registrations may be merged or suspended at the discretion of the security department.
Wanted Win Casino reserves the right to request additional documentation at any moment to confirm identity, address, and source of funds, in line with anti-money-laundering obligations.
Deposits, withdrawals, and currency
Funding methods displayed in the cashier are made available subject to provider availability, geographic eligibility, and individual risk assessments performed at the time of transaction.
Withdrawal requests are queued for review and typically completed within twenty-four to seventy-two hours, excluding additional processing time imposed by external banks or wallet operators.
All balances are denominated in the currency selected during signup. Conversion rates applied during cross-currency operations are sourced from independent financial data providers and updated periodically.
Promotions and loyalty rewards
Every promotional campaign published by Wanted Win Casino is accompanied by specific terms covering minimum deposit, wagering multiplier, game contribution percentages, maximum bet during rollover, and expiry window.
Bonus abuse practices such as low-risk betting patterns, collusion, or exploitation of game mechanics will lead to forfeiture of the awarded funds and any winnings derived from them.
Loyalty points accumulated within the VIP programme are non-transferable, cannot be exchanged for cash outside the documented redemption ladder, and may expire after prolonged inactivity.
Platform availability and intellectual property
Service interruptions caused by scheduled maintenance, third-party provider outages, regulatory directives, or force majeure events may occur from time to time and are managed on a best-effort basis.
All branding, graphics, software, and written content visible on the Wanted Win Casino website remain the exclusive property of the operator or its licensors and may not be reproduced without prior written authorisation.
Complaints, disputes, and governing law
Any disagreement should first be raised with the customer support team, which aims to acknowledge complaints within twenty-four hours and provide a substantive reply within fourteen days.
Should the matter remain unresolved, the player retains the right to escalate the case to the Tobique Gaming Commission, whose decision will be regarded as final and binding for both parties.
These terms are interpreted in accordance with the laws of the licensing jurisdiction, without prejudice to mandatory consumer protections that may apply in the player's country of residence.
Support & Resources
- Wanted Win Casino help centre and 24/7 live chat from your account dashboard
- Player support e-mail published in the contact section of the website
- Tobique Gaming Commission for unresolved regulatory complaints
This document is a simplified overview of the full contractual agreement. In the event of any inconsistency, the master Terms and Conditions filed with the Tobique Gaming Commission and the rules of individual game providers shall take precedence.