Privacy Policy
Wanted Win Casino is committed to handling personal information with care, discretion, and full accountability. The following document outlines what we collect, why we collect it, and the rights you retain as a registered user.
Information We Gather
When you create a profile we request identification details such as full name, date of birth, residential address, and a valid email — items required to confirm your eligibility under our Tobique Gaming Commission licence.
During gameplay we record session metadata including device fingerprint, IP address, browser type, and timestamps to safeguard the platform against fraudulent automation.
Voluntary information you choose to share — such as marketing preferences, customer satisfaction surveys, or correspondence with our agents — is stored within secure ticketing systems.
Purposes of Processing
Collected data underpins core functions: validating identity, processing financial transactions, preventing fraud, and tailoring the casino experience to individual preferences.
We rely on aggregated insights to refine game catalogues, improve responsiveness on mobile devices, and detect emerging risk patterns across the platform.
Promotional communications are dispatched only to users who have expressly opted in, and every message contains a one-click unsubscribe link.
Third-Party Sharing and Safeguards
Selected service providers — including payment processors, KYC verification specialists, and game studios — receive only the minimum data necessary to deliver their function.
All partners are bound by contractual data-protection clauses that mirror or exceed the standards expected by our licensing authority.
We do not sell personal data. Disclosures to law enforcement occur strictly when compelled by a lawful instrument.
Cookies and Tracking Technologies
Our website uses essential cookies to keep you signed in and analytical cookies to understand which pages perform well across the Wanted Win Casino experience.
You may decline non-essential cookies via the consent banner displayed on your first visit, and you can revise these choices at any time through the privacy settings page.
Third-party analytics tools we deploy are configured to anonymise IP addresses where feasible, reducing the level of personal information processed.
Your Rights and How to Exercise Them
Australian users may request a copy of the personal information we hold, correct inaccuracies, or ask for deletion subject to overriding legal retention duties.
Requests are addressed within 30 calendar days. Identity confirmation is mandatory before any disclosure to prevent unauthorised access.
Should you believe your rights have been disregarded, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) or to our licensing authority.
Support & Resources
- Data Protection desk — reachable via the privacy form in your account settings
- Wanted Win Casino general support — available 24/7 through live chat
This document is provided in plain language to assist comprehension. Where statutory rules, licence conditions, or operational records diverge from this summary, the binding legal instruments take precedence.